Privacy Policy

Privacy Policy

Effective Date: 1 January 2025

This Privacy Policy outlines how The Art Watches (“we,” “us,” or “our”) collects, uses, protects, and discloses your personal information when you access our website www.theartwatches.ae (the “Website”) and use our services.

By using our Website, you acknowledge that you have read and agreed to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you interact with our Website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Information necessary to process your order

Automatically Collected Information

We may automatically collect certain technical data, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data and analytics

2. Use of Information

Your information is used to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate order confirmations and updates

  • Improve our Website and services

  • Maintain security and prevent fraudulent activity

  • Comply with legal and regulatory obligations

3. Payment Processing

All payments are processed through secure and trusted third-party providers.

The Art Watches does not store, retain, or have access to your credit or debit card details.

4. Disclosure of Information

We do not sell, trade, or rent your personal information.

Your data may be shared only when necessary with:

  • Payment service providers

  • Shipping and logistics partners

  • Technical and operational service providers

  • Authorities where required by law

All third parties are obligated to handle your data with strict confidentiality.

5. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill our contractual obligations

  • Comply with legal requirements

  • Resolve disputes

Once no longer required, data is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data where applicable

  • Withdraw consent to marketing communications

Requests may be submitted to:

info@theartwatches.ae

7. Cookies

Our Website uses cookies to enhance functionality and user experience, and to analyze website traffic.

You may adjust your browser settings to disable cookies; however, some features of the Website may not function properly.

8. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information.

While we take all reasonable precautions, no method of transmission over the internet can be guaranteed to be completely secure.

9. International Data Processing

As a global luxury retailer, your information may be processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place to protect your data.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from minors.

11. External Links

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of such websites.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page with the revised effective date.

13. Contact Information

The Art Watches

Shop nr 4, Westin Hotel Marina

Dubai, United Arab Emirates

Email: info@theartwatches.ae

14. Acceptance

By accessing and using our Website, you confirm your acceptance of this Privacy Policy.