Luxury Watch Service & Repair
The Art Watches provides specialist care for luxury timepieces, from routine maintenance and movement servicing to polishing, testing and more extensive repairs. Every watch is carefully assessed according to its condition and service requirements. Visit us at The Westin Dubai Mina Seyahi for an initial assessment; walk-ins are welcome and no appointment is required. You can also contact our team to arrange pickup and return within Dubai.
Services
Luxury Watch Maintenance
A luxury watch is more than a timepiece; it carries history, value and emotion. Our service process includes careful inspection, movement care, cleaning, testing and restoration as required, with close attention to preserving the watch’s originality.
Battery Replacement
Watch Restoration
Movement Servicing
Polishing & Cleaning
Strap & Bracelet Adjustment
Water Resistance Testing
Does Your Watch Need Attention?
Loss of accuracy · Reduced power reserve · Moisture · Difficult winding · Crown or pusher issues · Unusual movement behaviour
Proper care between services can help preserve the condition and performance of your timepiece. Explore our Luxury Watch Care Guide for practical advice on cleaning, storage, water resistance and everyday care.
THE WORKSHOP
Inside Our Watch Service Lab
Service availability depends on the model, movement, condition and parts required.
What Our Clients Say
Rusana H.
2 months ago
My watch glass fixed fast and perfectly 👌🏻
Hassan M.
3 months ago
Amazing experience with Art of Watches! The team is highly professional, knowledgeable, and genuinely helpful. They provide excellent service and outstanding customer care from start to finish. Smart, trustworthy, and always focused on making sure the customer is happy. Definitely one of the best experiences I’ve had — highly recommended!
Beatrice N.
3 months ago
This shop and the staff are lifesavers! After being turned away from other shops for having a “Casio” watch and not being fancy, I finally found the Art Watches who tightened my watch for me as it was too loose when I bought it. I highly recommend this shop for any services 🙏
Adrián Camino G.
4 months ago
I had an excellent experience purchasing my first luxury watch. Arman provided outstanding service from start to finish, making the entire process smooth, comfortable, and enjoyable. He was very knowledgeable, patient, and took the time to answer all of my questions.
I ended up purchasing a Cartier watch with diamonds, and I couldn’t be happier with my choice. The watch is absolutely stunning, and Arman made sure I felt confident and well-informed throughout the purchase.
Thank you for the exceptional customer service and for making my first luxury watch purchase such a memorable experience. I highly recommend this store and especially Arman to anyone looking for a high-end timepiece.
Tomas J.
5 months ago
I visited this boutique with high expectations for top‑tier service – and I must say, the reality exceeded them. The atmosphere is elegant, calm, and perfectly aligned with the exclusivity of the timepieces on display. The staff are exceptionally professional, attentive, and knowledgeable – the kind of experts who can guide you without ever making you feel pressured.
After careful consideration, I chose a stunning Tudor watch, presented to me with remarkable care and attention to detail. The entire purchasing experience was pleasant, comfortable, and truly on the level one expects from a luxury boutique.
I can wholeheartedly recommend this store to anyone seeking not only an exceptional watch but also an exceptional experience. It’s the kind of place you’re happy to return to.
Soso L.
5 months ago
Purchased a Cartier Santos bag. Superb boutique and very friendly staff.
Richard P.
6 months ago
A rare find! The Art Watches combines an expert horologist and watch maker plus a beautiful selection of watches. I took my old watch for fixing. The Art Watches diagnosed the problem and took the time and effort to source a new part which took patience and clever sourcing. Their service was impeccable. The Art Watches is a 5 star fine watch resource for collectors and lovers of timepieces.
Bashar A.
6 months ago
I visited The Art Watches at the Westin Hotel to service my vintage Omega watch. Mr. K expertly fixed my old vintage piece, while Arman showed me their vast watch collection. The team was very professional, highly recommended.
Karim Bou S.
7 months ago
Had a fantastic experience at The Art Watches. They were very accommodating and fixed my watch in less than a week when the dealer was asking for a month before they diagnose. My watch works flawlessly after service.
I had a minor accident with another watch and they were so kind do a small repair without charging.
Wonderful experience, and highly recommended.
ameen H.
8 months ago
Good for buy luxurious watches and service
khie B.
8 months ago
I have beautiful experience coming to Art watches to buy my first Rolex Mr. Arman and his team are very welcoming. We had a good conversation about watches. And guiding me through my journey of my watch. Highly recommend to everyone looking for the high quality watches.
Milad K.
12 months ago
Great experience! The guys at The Art Watches are really professional and helpful. They have amazing collections and very fair prices. Definitely one of the best watch shops I’ve been to in Dubai.
Alex S.
12 months ago
Very professional service and shop for any luxury watch brand. Arman the owner is very pleasant and welcoming. My rolex was fully serviced with best attention, care and unbeatable price. Thank you.
Jessie G.
1 year ago
Amazing place and lots of Certified luxury watches you can choose. All of their watches are Legit with Certification. They are very friendly and accommodating.
S M
1 year ago
As a woman buying a luxury watch for myself, I really appreciated how welcoming and helpful the staff were. They took the time to guide me through different options without any pressure. I ended up choosing a stunning Omega and I’m absolutely in love with it! Amazing service, great selection – highly recommended!
MARCEL S.
1 year ago
My Omega Quartz Chronometer Cal. 1342
I rarely leave reviews, but the exceptional service I received from this watch repair store deserves to be recognized. I brought in my Omega quartz chronometer, which hadn’t been working properly for months. From the moment I walked in, the staff was welcoming, knowledgeable, and clearly passionate about their craft.
They took the time to thoroughly diagnose the issue, explained everything in simple terms, and gave me a clear and honest estimate. The turnaround time was surprisingly fast, and when I picked up my watch, it looked and performed like the day I first got it. The precision and care they showed were nothing short of extraordinary.
It’s rare to find such trustworthy, skilled professionals who genuinely care about preserving the integrity of a fine timepiece. If you need your watch serviced—especially something as delicate and high-end as an Omega—this is the place to go. Highly recommended!
Leon Van H.
1 year ago
Nice experience, great and fast service!
Naud H.
1 year ago
Great experience! The staff was very professional and extremely customer-focused. They took the time to listen to my request and handled everything with care and precision. Highly recommend this shop for anyone looking for quality service
Max T.
1 year ago
Excellent experience cheap prices
Joey B.
1 year ago
I recently purchased a Rolex Submariner 41mm No Date from The Art Watches, and the experience was exceptional. The staff was knowledgeable and provided excellent customer service by Mr. Niaz, making the entire process smooth and enjoyable, and got a chance to meet Mr. K and was assisted by the owner Mr. Arman - The watch was in new condition, complete with its original box, tags and papers, reflecting their commitment to quality and authenticity. I highly recommend The Art Watches to anyone in Dubai looking for luxury timepieces.
Alessandro L.
2 years ago
Mr k,mr arman,mr niaz - the best of the best, please come to the art of watches, you won’t regret it!!!
Naz M.
2 years ago
Amazing experience at The Art Watches!
I purchased a Rolex Day-Date and an Omega Celine, and the service was outstanding. The team was so friendly and professional, making me feel completely comfortable throughout the process. Later, when I needed my Rolex band resized, they did it for free! Highly recommend them to anyone looking for luxury watches with excellent service.
Matthew A.
2 years ago
Great service
Eklovey C.
2 years ago
Really great service super fast and best quality
COMMON QUESTIONS
Watch Service FAQ
Do I need an appointment?
No. Walk-ins are welcome and no appointment is required. Visit The Art Watches at The Westin Dubai Mina Seyahi during opening hours, or contact us via WhatsApp before your visit if you have a specific service enquiry.
How much does a watch service cost?
Service costs depend on the watch, movement, condition and work required. Our team will assess your timepiece and advise you on the recommended service and applicable cost before work proceeds.
How long does watch servicing take?
Service time varies depending on the condition of the watch, required work and availability of parts. An estimated timeframe is communicated after assessment.
Do you offer pickup and delivery?
Yes.
Prefer not to visit the boutique? We offer complimentary pickup and return within Dubai for watch servicing. Contact our team via WhatsApp to arrange collection.
EXPERT
WATCH CARE
MULTI-BRAND
LUXURY WATCH SERVICE
WALK-IN
NO APPOINTMENT NEEDED
DUBAI
PICKUP & RETURN
Why Watch Servicing Matters
A luxury watch is made of many small parts working together every day. Over time, oils can dry out and parts can naturally wear. Regular servicing helps keep your watch accurate, reliable and performing as it should. It can also help identify small issues before they become bigger problems.
Brands We Service
Rolex · Patek Philippe · Audemars Piguet · Richard Mille · Cartier · Omega · Tudor · Panerai · IWC · Jaeger-LeCoultre · and more
Service availability depends on the watch, movement, condition and parts required. The Art Watches is an independent company and is not affiliated with or an authorized dealer of the brands listed above.
Looking for more? You can explore our luxury watches, sell your watch, trade your watch, or request a pre-owned watch.